FevaultGet in touch
Email us if Fevault will not connect, something looks wrong in the app, or you want to send feedback. This is the official support contact for Fevault users.
Support email: [email protected]
We usually reply within 2 business days.
Before contacting support
A few details make support much faster. Please include:
- App version and build number
- iOS version and device model
- Connection mode: token, OAuth, or proxy
- Firefly III server version, if available
- A short description of the issue
Keep your secrets safe
Do not send personal access tokens, OAuth tokens, passwords, or full financial exports in support requests.
Quick answers
Do I need my own Firefly III server?
Yes. Fevault connects to a Firefly III instance that you host and control. It is not a hosted finance service.
How do I unlock Pro features?
Pro features unlock with a one-time in-app purchase handled by Apple. See the Terms for details.
How is my data handled?
Connection secrets are kept in the iOS Keychain. Your finance data remains on your Firefly III server and on your device. Read the Privacy Policy for details.